Return Policy

At this time, we do not offer returns in any case. We offer replacements. If your item is defective, you don't need to return the original item, and we will resend you a replacement for free.

We want your order to be made just the way you want it! We understand that everyone makes mistakes (including us!). Please review your personalization information before submitting your order. Check spelling, names & options carefully. 

Your order is only eligible to be canceled and modified within 01 HOUR of placing the order. After that time, the order is locked for processing and can no longer be canceled or modified.

 

Email: support@mydollfy.com

Phone number: +1 707 238 2523

US Address: 2055 Limestone Rd STE 200-C, Wilmington, DE 19808, United State