We're a small team and we read every message. Send us a note and we'll get back to you within 24 hours, Monday to Saturday.
Emailsupport@mydollfy.com
Text only+1 707 238 2523
Reply timeWithin 24 hours, Mon–Sat
Order questionsInclude your order number
Quick answers
- Where is my order? See Order Tracking.
- How long does it take? See our Shipping Policy.
- Need to change or cancel? Orders can be changed within 1 hour — see our Cancellation & Modification Policy.
- Something wrong with your piece? See our Refund & Replacement Policy.
- More questions? Visit our FAQ.
Our address
NECOM GLOBAL LLC, 4160 E 2nd Street #1191, Casper, WY 82609, United States. This is our office address, not a return address — please don't send items here.