The whole family, stitched on the nursery wall

This mobile with their three dogs arrived for my son and daughter in law and they were so incredibly excited! They couldn’t have loved it more!! It’s beautifully made and so cute!

I ordered a handcrafted mobile for our baby's nursery to include our two dogs. Sent photos of our dogs, waited quite some time for delivery, spent $160 for this personalized keepsake. What was received was absolutely nothing like what was ordered. We received two dog, stuffed animal keychains that look nothing like our two dogs and no mobile parts to hang (see pictures). Still waiting to see how Dollfy responds to correct their mistake, but highly disappointed in the meantime.

There were so many delays in the production of the product and when it finally shipped with the promise of expedited shipping to apologize for the delay, it was sent via USPS. The mailman delivered to the wrong address and I was unable to track where it was delivered. Had it been via UPS or FedEx, I would have been able to see where they dropped the package. I spent two day trying to recover the package with no response from your company. When the mail carrier finally picked up the package from the wrong address and delivered it, it was truly disappointing. It looked like a 10 year old had made it in a summer camp class. It would have been better if they tufted a mixture of hair colors together instead of trying to make a hideous pattern. I would not recommend your company to anyone that wants to purchase a gift for anyone. They will be truly disappointed. The quality is terrible and is such a joke. Especially for the price of the product. Truly disappointing.

Very disappointed with the quality of this item. The crocheting is nice but the wooden construction is poor quality and easily falls out which is extremely dangerous over a baby’s bed. I will not be using this product for my baby which is disappointing given the cost. I do not recommend buying this.

Very disappointed by the whole process. I placed my order on 8/25/26, for a birthday gift on 9/28/26. I did not receive the pictures prior to shipping to confirm the finished product matched the photos submitted. I received the package in the mail on 10/19/26 which is several weeks after the recipients birthday. I was so disappointed that the crocheted keychains dont even look like Maisy, the dog whose pictures I submitted. There is also what looks to be black Sharpie marker around the eyes. For what I paid and the advertisements shown, plus all the emails I've been sent showing dolls that look like the pictures, I was so sad to open my box and find this disaster. There is no way I can give this to the intended recipient. And its sad as this was supposed to be a memorial birthday gift as Maisy the dog passed away. So very disappointed.

To make things WORSE, I submitted a ticket to let them know my experience, the form says they will fix, remake or refund. All they did was send me a reply email that said, "Since your order did not include a preview, some details did not turn out as expected. We hope you understand." Um... the preview was supposed to be included and they didnt send it to me.... this was THIER mistake and no offer to fix it. Terrible customer service and sub-par product. So sad I wasted my money and am out what was supposed to be a wonderful birthday gift for a friend.

To be honest this was not what I was hoping/expecting. The picture with the key chain which is from your website was exactly what I wanted. The shaggy dog is what I received.

Hello, they completely messed up my order. Not only did it take 3 months to ship, they completely gave me garbage. The colors on my cat are messed up… not accurate at all. Just very disappointing. I attached a photo of what I received, what was advertised, and my cats.

I was really excited to purchase this for the personalized touch but I am disappointed with what I received. It comes in separate pieces that are not very sturdy and can easily fall out. This is very dangerous to have over a baby and for over $100, I expected a higher quality and safe product. The crocheted parts are cute but since the wooden pieces are not sturdy, I can’t even use it in my babies crib because of the risk of the wooden parts falling out. I would not recommend purchasing this for a baby.

Our new grandson loves it!

We love our mobile, it is really a great version of our cats and we are excited for our baby to see it!

Just received our mobile today and it is AMAZING!!! looks just like our daughters pets. It’s just adorable. Worth every penny. Arrived faster than I thought it would. Just
Love it!!!

Very happy with my purchase and my daughter had tears in her eyes when I gave her the baby mobile with her four cats on it. The company is very communicative and customer service forward. Thank you

Honestly, I was hesitant at first ordering from the website since I wasn’t sure if it was legit. I took a chance and ordered hoping for the best. I added the extra option to preview the work before it got shipped out. I am very happy I did.

Everyone was super friendly and quick to get back. It shipped out relatively quick once the preview was given (normal delay in days due to shipping internationally!)

Once I opened the package, I was SO EXCITED. My sister and brother in laws baby shower is coming up soon and I’m so eager to surprise them with their fur babies to look over their first baby!

I will say, when I did open the package, the bottom of the moon had an opening. I was able to very quickly sew it up and no one would know it was ever there. Other than that, everything looks amazing, and was a quick and easy fix!

I Absolutely Love this as a Gift. I have recently Lost my Dad and had a Doll Made for my Mom! She cherishes it every day! I have also made these for some of my Clients at work who have lost loved ones! The Quality and Care put into these Gifts is Amazing and Customer Support as Well!!! I will Continue to order from the Amazing Company!
Thank You for Such Heartwarming Gifts!

Its beatiful i totally loved it. My grandma pass a few months ago and I miss her deeply. Thank you!!

I absolutly loved it thank you so much

I ordered a baby mobile and provided a picture of my two dogs to be added to the moon on the mobile and I am absolutely blown away with how amazing it turned out! The mobile itself is a nice large size and gorgeous and the dogs look exactly my two sweet dogs!! Couldn’t recommend more, absolutely so sweet and cute!

After seeing the pictures online, I knew I had to order the sports ball mobile for my grandsons nursery. My daughter's dog is her 1st “baby”, and they're incorporating her and sports into the nursery theme.

1st, the pros. The dog came out PERFECT! Looks identical to her, right down to the fur and white spot under her chin. The sports balls are a nice size, and all the colors are so cute. Purchasing the preview and revisions is definitely recommended, however. Customer service went back and forth with me fixing issues until it was up to my satisfaction. They actually listened and made the adjustments as needed. Now just a couple of cons. I had some issues with the football and bone looking “not quite right”. They were both a little odd looking and didn’t match the pictures online, but they made it right. Also, the unfinished wood block and cotton string makes it seem a bit “unfinished” looking. If you’re crafty, it's a fix you could make yourself. All in all, a positive experience, and I’m pleased with the final product. Just remember, this gets made and shipped from Vietnam and it’s handcrafted so allow for PLENTY of time! Worth it!